Topic
Gas Fireplace Service & Repair
100% positiveAcross 145 reviews of 1Chimney & Air Duct Cleaning in Tool, TX, gas fireplace service & repair appears in 15 reviews (100% positive), from 2022-12-02 through 2026-06-20.
Key findings
Gas Fireplace Service & Repair mentioned in 15 of 145 reviews (10.3%)
100% of Gas Fireplace Service & Repair reviews are 4 or 5 stars
Average rating in Gas Fireplace Service & Repair reviews: 5★
Aspects most discussed in these reviews
Technical Knowledge & Expertise
93%14 mentionsProfessionalism & Conduct
87%13 mentionsProblem Resolution & Effectiveness
47%7 mentionsCommunication & Updates
47%7 mentionsCourtesy & Friendliness
20%3 mentionsScheduling & Booking Ease
20%3 mentions
Reviews mentioning gas fireplace service & repair
Nancy Katherine Unsworth
Our technician Jay has a great personality; we've used this company before because they did such a great job. This time Jay did an inspection on our gas fireplace, and we were extremely pleased with his honest evaluation and work. Prices are reasonable, and well worth the money.
connie Rooney
Great Job! Jay was on time, professional and knowledgable. My gas log fireplace is clean and working again! Highly recommend this service and 1Chimney.
Karen S
My direct vent gas fireplace hadn’t worked in over a decade. 1chimney got it cleaned, fixed and working in no time. Jay was very professional and pleasant. I would definitely recommend.
Ellen Mef
Really appreciate the professional and friendly service. Buy was my dryer vent clogged and my gas fireplace needed cleaning. Highly recommend their service. Thank you team!!!
Danielle Deming
Jay did a thorough cleaning and got our outdoor gas fireplace working again. Friendly and professional.
Lucy Scott
First time customer posting to say 1Chimney a class act company. Momma K was my tech. A pro who really knows her stuff. Cleaned inside and checked outside the chimney. Found a tiny gas leak. (!) Made a point of explaining safety tips. Very fair price. This will be an annual call!
Beth Lambert
Quick appointment, knowledgeable technician, very clean, and he fixed my gas inset!! Very awesome. I will call again.
Lilli Stryker
Our gas fireplace wouldn’t start & it was very dirty. 1Chimney was quick to call me back and get us on the schedule. The technician arrived one time, cleaned the whole thing, and the fireplace started. He also took time to show me how to do adjustments to the settings. Very pleased with their work. Will call them back for another cleaning or service in the future.
john garrett
I was a little skeptical because I’ve never had work done on a gas fireplace that was 20 some years old but it simply would not turn on. I was very impressed with the quality of the workmanship, professionalism, and the education they provided on how my gas fireplace works.<br><br>Kelly did an awesome job showing me the condition of all the components, what they did, how it all works, and why they needed to clean the whole thing. It really was a mess. When Kelly left, my fireplace was in good working order, looked great, and I had tips on how to keep it that way. Saved me from having to completely replace it. 1Chimney gets all five stars. Highly recommend!
Travis Dowell
Excellent service. Got my gas fireplace up and running safely and professionally in minutes, and recommended maintenance and cleaning to keep the components working a long time. Give 1 Chimney a try today!
Jennifer McGarity
Wonderful service and company. I was so impressed with the professionalism and knowledge. We love our new gas logs. So happy we chose 1Chimney.
Lis Brown
Great experience. Called this business by accident when a previously booked company didn’t show for an appt. Spoke with the owner of this family business and knew very quickly what that this was a company with integrity. Booked an appt easily online. Had a great experience with the wonderful tech and her grandson. She educated me on the use, maintenance and service of my gas fireplace, as it was the first I’ve had. Very kind, professional and knowledgeable. Would highly recommend and will use them again in the future for routine service.
Gabriele Roznovsky
Our experience with Boyd and his team is excellent. They first cleaned our woodburning fireplace+chimney and made some needed repairs. Later, Boyd and team consulted us in the process of transforming to gas. I especially appreciate how Boyd was patient and willing to try a log supplier that they haven't used in the past (I made my own online research and liked the log sets of this supplier the most). I am nothing but delighted with the result of the conversion - I think our fireplace is simply beautiful. I would recommend Boyd and team with no hesitations to anyone who is looking for a skilled fireplace partner!
tommie runner
Boyd is the best, he thoroughly cleaned and refreshed our gas fireplace is absolutely beautiful now! He also took care to keep everything spotless and graciously answered my hundreds of questions. They also custom fabricated a very impressive new chimney cap for our home, and dare I say, it is the best chimney cap in the neighborhood. We highly recommend this company, you won’t be disappointed.
Balaji Parameswaran
We used Boyd to clean and service our chimney. He recommended converting ours to a gas fireplace. He chipped in with design ideas and completed the job within days of us making a decision. He was very easy to work with & I'd highly recommend his services.