Problem Resolution & Reliability

Benjamin Rimmer

When in need of Chimney maintenance, repair, or other situations, these guys always answer the call. Show up with a smile, get the job done, and answer any questions. My fireplace glass replacement was proving to be difficult since the original manufacturer no longer exists. I made one call to these guys and the solution looks great!

RuthiC

Nice people but showed up 2 1/2 hours late. Did not want to clean my chimney was quoting a whopping $600.00 for a clean plus thousands of dollars to replace a liner and all the bricks! I asked how much to do it all and refused to give me a set price. Was saying over and over too much work and too much of a hazard for him. Talked my ears off and left. In my opinion he picks and chooses the easy jobs for easy and fast money. Had to go to YouTube and find a way to do it ourselves. To save you a lot of money just buy the cleaning device from Amazon (you need a drill) and vacuum it out yourself, saves you from dealing with characters like this guy.<br><br>** Update** The owner replied to my comment and makes harsh comments about me. This statement and much more of his rant , just goes to show the integrity of his character. To me being professional and respectful to your customers is a must. I do not recommend using this guys service at all.<br><br>** 11/30/25**<br>Even used my home pictures on FB ads for his own personal gain. Says a lot about his integrity and how he carries himself. See my home pics , without authorization.

Larry Bovee

Service was great and problem solved quickly and efficiently<br>So glad I reached out to this company

Howard L. Newman

When 1Chimney came to clean out my laundry vent, they realized it was a much bigger job than that which was expected. The technician tried to clean it out but then came back 2 more times with 3 more team members to get the job done right. They were real concerned since its a fire hazard and stayed until it was cleaned out. (They also said they never saw anything like my vent, which must never have been cleaned!)

Logan

They never showed up

C Zor

"Cleaned" our fireplace for $250 and the system worked for one day then stopped working, then they said the system or some parts may need to be replaced so the cost would range from $500 all the way up to $2000. Called a different company (Blazin Hot Fireplaces) and the only thing that was needed was the system had to be reset which took less than a minute and they showed me how to do it in case it happened again. Fireplace has been working perfectly ever since.

Ryan Pombo

Fantastic business, really fixed our issue and is a great family company, give them a try!