1Chimney & Air Duct Cleaning

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Topic

Honesty & Integrity

100% positive

Across 145 reviews of 1Chimney & Air Duct Cleaning in Tool, TX, honesty & integrity appears in 7 reviews (100% positive), from 2022-12-02 through 2026-06-20.


Key findings

  • Honesty & Integrity mentioned in 7 of 145 reviews (4.8%)

  • 100% of Honesty & Integrity reviews are 4 or 5 stars

  • Average rating in Honesty & Integrity reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    100%7 mentions
  • Technical Knowledge & Expertise

    86%6 mentions
  • Communication & Updates

    43%3 mentions
  • Pricing & Value

    43%3 mentions
  • Courtesy & Friendliness

    29%2 mentions
  • Punctuality & On-Time Service

    14%1 mention

Reviews mentioning honesty & integrity

December 13, 2025

Bina Stitt

Technician arrived. Was friendly and didn’t even mind my barking Yorkie. He inspected and cleaned my fireplace and dryer vents… no hard sales and seemed trustworthy. Would use again.

December 12, 2025

Shaylon Hart

The technician was punctual, knowledgeable, and walked me through every detail of the inspection. They explained what needed attention, what was still in good shape, and gave honest recommendations without trying to upsell unnecessary services.

November 13, 2025

Culby Culbertson

They were knowledgeable & knew exactly what was necessary to get our fireplace working quickly. They did not replace any parts or request additional services. They were honest and provided good work.

March 3, 2025

Heavenly Smile

Honest business practices at a fair price!

December 9, 2024

Jana Smith

Excellent service, knowledgeable staff. Kelly & Boyd were great and so informative. Awesome family owned, local business. Highly recommend!

October 18, 2024

Jeff Backman

Great service, very intelligent, and explained everything in detail! He didn't try to upsell or do anything unnecessary! It's refreshing to work with a company like this! Keep it up, the service and detail you provide are rare these days!<br><br>I highly recommend them if you're looking for gas, wood, or outdoor fireplace services!

December 6, 2023

Lis Brown

Great experience. Called this business by accident when a previously booked company didn’t show for an appt. Spoke with the owner of this family business and knew very quickly what that this was a company with integrity. Booked an appt easily online. Had a great experience with the wonderful tech and her grandson. She educated me on the use, maintenance and service of my gas fireplace, as it was the first I’ve had. Very kind, professional and knowledgeable. Would highly recommend and will use them again in the future for routine service.